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Service Capabilities

Natsep’s Service Division provides technical consultants at our strategically located service centres in Johannesburg, Cape Town, Durban & Port Elizabeth. We also provide ongoing internal training sessions to better educate the market on our products and the best practice when using our instrumentation.

SERVICING & REPAIRS

Natsep provides on-site and in-house servicing and repairs of Lab water purification systems, Laboratory and Process instrumentation and Rainin pipettes.

MAINTENANCE

Preventative maintenance plans or service agreements are available on all instrumentation to ensure reliability and improve your cost of ownership.

WATERS® SERVICE

Being part of the Waters Global Service Team, we focus on optimising Waters products with superior service, support, training, upgrades, and Waters Quality Parts.

INSTRUMENT CALIBRATION

We are equipped to provide in-house or on-sitecalibration of pipettes, water systems, integrity testers and air tester as per requirements.

VALIDATION & TRAINING

Natsep provides validation & training of Lab water purification systems and air testers.

METTLER TOLEDO® SERVICE

Microsep’s Mettler Toledo service is designed to maximize the return on your equipment and instrument investments through our comprehensive programs.

DATA MANAGEMENT

Natsep can assist with the traceability of all installed products/instrumentation.

EQUIPMENT & SPARES

We use calibrated equipment to ensure accuracy of results and compliance. All products and original spare parts are warranted as per the manufacturer's specifications.

TRAINING SESSIONS

Microsep Holds Events and Training Sessions for Products, Industry Solutions, and Technical Maintenance and Repair. These are held on-site at Microsep’s training facility in Jhb.

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